CBSE Circular: CBSE Announces Counselling Facility for Exams
1. IVRS Facility – CBSE offers a 24×7 IVRS (Interactive Voice Response System) service, free of cost. Students and parents can call the board’s toll-free number 1800-11-8004. This service provides information and tips for stress-free exam preparation, time management, FAQs, and CBSE office contacts in both Hindi and English.
2. Bilingual Podcasts – Podcasts in both Hindi and English on similar topics are available on the CBSE official website: www.cbse.gov.in.
3. Tele-Counselling Service – This voluntary and free service operates from 9:30 am to 5:30 pm, Monday to Saturday. This year, 65 professionals including principals, trained counsellors, special educators, and psychologists from CBSE-affiliated schools in India and abroad (Kuwait, Nepal, Japan, Qatar, Oman, UAE) are participating.
CBSE’s Continuous Effort Since 1998
Since 1998, CBSE has been providing pre exam psychological counselling in two phases: First is before exams and second is after board exam results. The aim of pre exam psychological counselling is to keep Class X and XII students of CBSE schools stress-free during exams.
CBSE stands out as it has been offering this counselling for 26 years, using innovative methods like tele-counselling and IVRS. The board actively engages with students through social media, YouTube, Facebook, and Instagram, sharing important messages.
Audio-Visual and Multimedia Content – CBSE also provides audio-visual content on topics like youth experiences, aggression, depression, internet addiction, and exam stress. Multimedia content on learning disabilities, substance use disorders, and life skills is available for viewing and listening.
Post SummaryÂ
Start Date of Counselling: The pre exam psychological counselling begins from January 1, 2024.
Purpose: The pre exam psychological counselling is provided for students and parents to help manage exam-related stress.
Modes of Pre Exam Psychological Counselling:
IVRS Facility: Available 24×7 on a toll-free number with information about stress-free exam preparation and FAQs.
Podcasts: Bilingual podcasts available on the CBSE website.
Tele-Counselling: Provided by 65 professionals, including availability details and the number of counsellors from India and abroad.
CBSE’s Long-term Effort: Mentioned the continuous provision of counselling since 1998 and its dual-phase approach (before and after exams).
Unique Aspects of CBSE’s Counselling: Highlighted the Board’s use of innovative methods and active engagement on social media and other platforms.
Additional Resources: Audio-visual and multimedia content on various topics related to youth experiences, learning disabilities, and mental health.
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